Shift Content Mix Toward Carousels and Reels
The analyzed ER (0.24%) sits below even the static image benchmark (0.45%), let alone carousels (0.55%) or reels (0.52%).
Details
Since the current format mix is underperforming both the account average and the mid-tier benchmark (1-2%), Citibank should test replacing static posts with carousel and reel formats to close that gap.
