Privacy Policy

Snippet ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI talent management platform for content creators.

Please read this Privacy Policy carefully. By using Snippet, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Account Information

When you create an account using Google OAuth, we collect:

• Email address
• Name
• Profile picture
• Google account identifier

1.2 Social Media Data

When you connect your social media accounts, we access and store data from those platforms to provide our services:

1.3 Email Data

When you connect your Gmail account, we access your emails to analyze brand deal opportunities and manage outreach. We read email content to identify and prioritize brand partnership inquiries. We also send emails on your behalf when you approve outreach campaigns.

1.4 AI-Generated Data

We generate and store analytical data about your creator profile, including content analysis, audience insights, brand compatibility scores, and personalized outreach recommendations.

1.5 Business Data

We collect data about your brand partnerships, including discovered brands, deal negotiations, outreach campaigns, and campaign outcomes.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our AI talent management services
• Analyze your creator profile and identify suitable brand partnerships
• Generate personalized outreach content and negotiation strategies
• Monitor your inbox for brand deal opportunities
• Send outreach emails on your behalf (with your approval)
• Track campaign performance and optimize recommendations
• Communicate with you about your account and our services
• Improve our AI models and service quality

3. Third-Party Services

We use the following third-party services to provide our platform:

4. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist in providing our services, subject to confidentiality obligations.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.
• With Your Consent: When you explicitly authorize us to share information.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption of sensitive data (such as OAuth tokens), secure cloud infrastructure, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it for legal or legitimate business purposes. Some anonymized or aggregated data may be retained for service improvement.

7. Your Rights

7.1 General Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Disconnect any connected social media accounts at any time
• Withdraw consent for email access

7.2 European Users (GDPR)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Restriction: Request restriction of processing in certain circumstances.
• Right to Object: Object to processing based on legitimate interests.
• Right to Lodge a Complaint: File a complaint with your local data protection authority.

7.3 California Users (CCPA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected.
• Right to Delete: Request deletion of your personal information.
• Right to Opt-Out: Opt out of the sale of personal information. Note: We do not sell your personal information.
• Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

8. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: aayush@usesnippet.app