Shift Content Mix Toward Reels
Citi's Reels ER of 4.23% is over 28x higher than the Posts ER of 0.15%, yet the overall account ER sits at just 0.21% versus the 1-2% mid-tier benchmark for accounts of this size (140,826 followers).
Details
Prioritize Reels as the primary format and reduce static/carousel posting until overall ER climbs toward the 1-2% mid-tier range.
