Skincare

Kiehl's PR email

Kiehl's lists customerservice@kiehls.com for public relations (via customer service). Checked on the brand's own pages on November 12, 2026.

Checked

Kiehl's PR contacts

  • PR

    customerservice@kiehls.com

    For public relations (via customer service).

    “To contact our Public Relations Department, please contact customer service at customerservice@kiehls.com”

    from kiehls.com · Checked November 12, 2026

General contact page: kiehls.com

How to get on the Kiehl's PR list

Steps

  1. Email customerservice@kiehls.com. Kiehl's lists it for public relations (via customer service).
  2. Keep it short: your handle, platform, follower count, who your audience is, two recent posts and the product you want to try.
  3. Send one follow-up after about a week if you hear nothing.
  4. Tag Kiehl's in posts where you use its products, so its team can see your work without an email.

A request email you can adapt

Send this to customerservice@kiehls.com. Replace everything in brackets.

Subject: Creator request: [your handle] x Kiehl's

Hi Kiehl's team, I'm [your name], a [your niche] creator on [platform] with [follower count] followers. Most of my audience is [who they are]. I'd love to try [product] and make a routine video showing how it fits into my skincare for my audience. Two recent posts: [link], [link]. My media kit: [link]. Would you add me to the Kiehl's PR list? Thanks, [your name] [your handle]

From gifted to paid

Free product is a start. To turn it into money, pitch a paid idea with your rate to the person who replied, and follow up when they go quiet.

In the 2026 Snippet Brand Pitch Benchmark, 32.7% of brand replies came after a follow-up, and 26.3% of replies pointed the creator to a different contact. When a brand sends you elsewhere, write to that person.

Other skincare brands

See all PR emails for brands

FAQ

What is the Kiehl's PR email?

Kiehl's lists customerservice@kiehls.com for public relations (via customer service). Checked on the brand's own pages on November 12, 2026.

Does Kiehl's have an influencer or ambassador program?

Kiehl's does not list an influencer, ambassador or affiliate program on the pages we checked on November 12, 2026.

How many followers do I need for Kiehl's PR?

Kiehl's does not state a follower minimum on the pages we checked on November 12, 2026.

Does Kiehl's reply to PR emails?

Kiehl's does not say how it handles PR replies on the pages we checked on November 12, 2026.

Is Snippet affiliated with Kiehl's?

No. Snippet is not affiliated with Kiehl's. Every route on this page comes from Kiehl's's own pages, its help center or its parent company's site, with a link and the date we checked it.

Snippet is not affiliated with Kiehl's. Addresses come from the brand's own pages, its help center or its parent company's site, with the date we checked them. Something changed? Report it here.

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